Refund Policy

Summit Shield Insurance Solutions is committed to transparency and clarity regarding payments, refunds, and policy changes. This Refund Policy explains how refunds are handled for insurance policies placed through our agency.

 

General Refund Policy

 

Summit Shield Insurance Solutions is an independent insurance agency. Insurance premiums, fees, and refunds are governed by the terms and conditions of the specific insurance carrier issuing the policy.

 

As a result, all refunds are subject to the individual carrier’s underwriting rules, cancellation provisions, and refund policies.

 

Summit Shield does not determine refund eligibility or amounts.

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Initial Policy Payments

 

Initial payments made to bind or issue an insurance policy are typically forwarded to the insurance carrier.

 

Refund eligibility for initial payments depends on:

 

• Carrier underwriting approval

• Policy effective date

• Cancellation timing

• Carrier-specific refund rules

 

Some carriers may issue:

 

• Pro-rated refunds

• Short-rate refunds

• No refunds once coverage has begun

 

These determinations are made solely by the carrier.

 

Policy Renewal Payments

 

Renewal payments are also governed by the issuing carrier’s policies.

 

• Refunds related to renewal premiums may vary by carrier

• Some renewal payments may be non-refundable once coverage renews

• Refund calculations may differ from initial policy terms

 

Summit Shield does not control renewal refund decisions.

 

Agency Fees

 

Any agency service fees, if applicable and disclosed in advance, may be non-refundable, unless otherwise required by law or stated in writing.

 

Agency fees are separate from insurance premiums and are not controlled by insurance carriers.

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Cancellations and Refund Requests

 

To request a policy cancellation or inquire about a potential refund, clients should contact Summit Shield Insurance Solutions directly. We will assist in submitting cancellation requests and communicating with the insurance carrier on your behalf.

 

Refunds, when approved, are issued by the insurance carrier—not Summit Shield—and are processed according to the carrier’s timelines and procedures.

 

Refund Processing Time

 

Approved refunds are typically processed by the carrier and may take several weeks to appear, depending on the carrier, payment method, and financial institution involved.

 

Summit Shield is not responsible for carrier processing delays.

 

Questions About Refunds

 

We understand that insurance payments are an important financial commitment. If you have questions about refunds, cancellations, or payment terms, our team is happy to explain carrier rules and help you understand what to expect.

 

Contact Information

 

Summit Shield Insurance Solutions
1626 Carolina Dr., Vandalia OH 45377

(937) 702-3327
info@summitshieldusa.com

 

Final Note

 

Our role is to advocate for clarity and help guide you through the process. All refunds are ultimately governed by the insurance carrier’s policy terms, but we are here to assist every step of the way.